Gerard O'Brien
Director CoFounder GOCare Support Services
Responsibility, Accountability, Servanthood.
One of the founding owners. With background in Business and Direct Support Services.
Director – Interfaces with Government and Government Services.
CFO – Ensures pays are paid, invoices are serviced, facilities are functional.
Kaoru O'Brien
CEO CoFounder GOCare Support Services
Working in the Disability Sector for 7 years prior to developing GO Care Support Services, I had realised just how passionate I was about providing the best support to my participants and how enriching it is to work in the industry of disability care. I feel a deep sense of belonging and purpose within my role even through its challenging moments. To be able to establish GO Care Support Services in line with my passion for those with a disability has been a true blessing to say the least! It is so much more than just a business, and I strive to create new and exciting ways to enrich the lives of those with a disability and their surrounding community
Susanna Bevilacqua
Operations Manager
Susanna is a disability service provider, and the Chair of the Fair-Trade Association of Australia and New Zealand. She founded Moral Fairground in 2009 after witnessing firsthand the social and environmental impact of mass consumerism while travelling through some of the poorest countries in Southeast Asia. With over 27 years of experience in the banking industry, Susanna has developed expertise in leadership, team management, marketing and sales strategy, and community engagement. She holds a Postgraduate qualification in Human Resource Management and Industrial Relations, a Diploma in Project Management, and is a qualified Trainer and Assessor. Passionate about ethical business and collaboration, she continues to advocate for socially conscious communities and sustainable practices
Amber Furlong
BDM Coordinator, Assistant Services
With over six years of experience in disability support, aged care, mental health, and dementia care, I am passionate about delivering high-quality, person-centred support that empowers individuals to live with dignity, independence, and confidence. As a Team Leader, I mentor and support a dedicated team of support workers, ensuring our clients receive consistent, compassionate, and respectful care. I am a strong advocate for each person’s individual needs, wellbeing, and goals, and I believe in creating positive outcomes through collaboration, empathy, and professionalism. I hold a Certificate III in Individual Support (Ageing and Disability), a Certificate IV in Mental Health, and I am currently completing a Diploma of Community Services to further expand my knowledge and skills. Outside of work, I enjoy cooking, hiking, spending time at the beach, and making memories with my friends and family. Favourite Quote “Nothing in this world can have an effect on you unless you give it power.”
Belinda Simms
People and Culture Administration Assistant
As part of the People and Culture team at GOCare Support Services, I provide administrative and operational support across the employee lifecycle. My role includes assisting with recruitment, onboarding, compliance, staff records, training coordination, and general HR administration. I am committed to creating positive employee experiences, maintaining accurate processes, and supporting managers and staff to ensure our workplace remains compliant, professional, and focused on delivering high-quality services to both employees and participants
Rachel Thorne
Administration Assistant Operations
With many years of experience across customer service, administration, team coordination, and operations, I have developed a strong ability to support both people and business outcomes in fast-paced environments. I am passionate about delivering exceptional service, streamlining day-to-day operations, and building positive relationships through clear communication and professionalism. My strengths include attention to detail, organisational skills, problem-solving, and the ability to work both independently and collaboratively within a team. I take pride in maintaining a positive attitude, adapting to changing priorities, and contributing to efficient, customer-focused workplaces.
Rachael Trice-Martin
Services Support Assistant Leader (QLD)
With over four years of experience in the disability support sector, I am passionate about supporting participants to achieve their goals, build confidence and live as independently as possible. In my role as Services Support Assistant Leader, I bring strong communication, organisation and problem-solving skills. I value working collaboratively with participants, families, support workers and other professionals, while promoting respectful, person-centred support where every individual feels heard, valued, included and empowered to make their own choices.
Bronte Probert
Administration Assistant Operations
As an Administration Operations Assistant and Support Worker, I bring experience across administration, customer service, and the disability sector. In my hybrid role, I support daily administrative operations while helping ensure the support team is well organised and equipped to deliver high-quality care. With previous hands-on support work experience, I have worked closely with participants to provide personalised assistance. I pride myself on being organised, approachable, and committed to fostering positive relationships and a supportive, professional environment.
Tyne Ward
IS & SE Services Coordinator
As the Individual Support and Supported Employment Service Coordinator for GO Care, I am committed to empowering individuals to achieve their goals, build independence, and participate meaningfully in their communities. I believe in using a person-centred and trauma-informed approach that recognises each person’s strengths, experiences, and aspirations. I work collaboratively to ensure tailored supports are provided and individual needs are met. By fostering safe, respectful, and inclusive environments, both myself and the staff who work alongside me help individuals overcome barriers, access opportunities, and develop the confidence and skills needed to thrive in employment and everyday life.
Michelle Thorne
SIL & Respite Coordinator
Hi, I’m Michelle, the Disability Services Assistant Team Leader at GOCare. I support our IS, SIL, and Respite Team Leaders with the day-to-day operations of our services, including rostering, stakeholder and participant communication, and assisting with staff management. I have worked in the disability services industry for over four years and have been part of the GOCare team for nearly two years. I enjoy supporting both our teams and participants to ensure high-quality, person-centred services are delivered every day. I take pride in helping create a positive, collaborative workplace where staff feel supported and participants receive the best possible care.
Allan Hill
Maintenance
I am the Maintenance Supervisor with GOCare, responsible for ensuring facilities, equipment, and infrastructure are maintained to the highest standards of safety, reliability, and operational efficiency. With a strong focus on preventative maintenance, problem solving, and quality workmanship, in my role, I oversee routine maintenance activities, respond to reactive maintenance requirements, and contribute to continuous improvement initiatives that enhance environments and workplace safety. I work closely with the administration team and support workers to identify issues, coordinate repairs, and minimize operational disruptions.
